As the primary contact for most bank customers, you the Customer Service Representative (CSR) are responsible for supporting the continued development of customer relationships through providing a consistent level of exceptional service. As a part of a team, you are the front line liaison for all customer contact areas. While supporting customer care in both the lobby and

CUSTOMER RELATIONSHIP DEVELOPMENT Primarily responsible for developing and retaining customer relationships using a defined process (PB Standard of Care). Play an integral role in bank growth by meeting customer's needs while maintaining profitability and proactively finding opportunities to enhance customer relationships. Responsible for identifying customer needs throug